Frequently Asked Questions (FAQ)

 

What is Just Break the Loop?

Just Break the Loop is a personal growth and habit-support app designed to help users become more aware of unhealthy patterns, build healthier routines, and stay motivated through positive daily actions.

Is Just Break the Loop free?

The app may offer a free trial along with optional paid subscriptions or premium features. Pricing and subscription details are always shown clearly before purchase.

How does the subscription work?

Subscriptions automatically renew unless canceled before the renewal date. You can manage or cancel your subscription anytime through your Apple App Store or Google Play account settings.

Can I cancel my subscription anytime?

Yes. You may cancel your subscription at any time through your device’s app store subscription settings. Cancellation will stop future billing but typically does not refund previous charges.

Is my personal information private?

Yes. Protecting your privacy is important to us. Please review our Privacy Policy to learn how your information is collected, stored, and used.

Does the app provide medical or mental health treatment?

No. Just Break the Loop is designed for educational and motivational purposes only and is not a substitute for professional medical, psychological, or mental health treatment.

What devices does the app support?

Just Break the Loop is designed to work on compatible iPhone and Android devices. Compatibility may vary depending on your operating system version.

Do I need to create an account?

Some features may require an account to save progress, personalize your experience, or access subscription content.

Can I use the app offline?

Certain features may be available offline, while others may require an internet connection for syncing, updates, or account access.

How do I reset my password?

You can reset your password from the login screen by selecting “Forgot Password” and following the instructions sent to your email.

Will my progress sync across devices?

Yes, if you log into the same account on multiple supported devices, eligible progress and data may sync automatically.

Is there a refund policy?

Refund requests are generally handled through Apple App Store or Google Play billing policies, depending on where your subscription was purchased.

How do I delete my account?

You may request account deletion through the app settings or by contacting support. Additional verification may be required for security purposes.

How often is the app updated?

We regularly improve the app with updates that may include new features, performance improvements, bug fixes, and enhanced user experiences.

Who can I contact for support?

You can contact our support team through the Contact page on our website or through the support section inside the app.